Revenge of the Titans - Known Issues

Please note: when updating versions your old saved game profiles may no longer work. Apologies in advance for any lost progress.*

* see below for a possible workaround

Nothing happens when running the program

Running a second time prompts error 'Revenge of the Titans did not shut down correctly last time you tried to play!'

A rare Windows problem. Sorry - no fixes at the moment for this :( ... We're looking into it...

Game exits instantly, usually when clicking on any title screen buttons

A problem with proprietary ATI OpenGL drivers for Linux.

Free open source ATI drivers seem to work, such as the Radeon driver.

On start-up, all I get is a black and green screen

A problem with OpenGL (graphics) drivers on older computers.

Please update your OpenGL drivers (see drivers section below). Unfortunately on older Macs such as G4s this may not be possible, without getting a newer version of the OS.

On start-up, the game window is invisible, but mouse movement is restricted to it's geometry!

Temporary solution: on Windows try holding ALT and pressing TAB, then reselect the game from the available programs.

On starting, window is too big for the screen

Usually a problem with Linux and multiple monitors. You can now pass the following on the commandline to set custom window sizes...

Example to set windowed screen size:
./revenge.sh width=640 height=480

Example to customize fullscreen positioning:
./revenge.sh vx=0 vy=0 vw=640 vh=480

Characters are missing from registration details

Characters such as â, ë, ï õ and ü are missing from our font.

We will either add these characters to our font, if possible, or replace with un-accented characters.

The game doesn't recognise the keyboard

Possibly a problem with Linux in which iBus disallows keyboard focus on programs using Java.

Temporary solution: quit iBus before launching (thanks Conzar!)

Revenge of the Titans - Saved Games

It it possible to copy over saved game data to a newer version, on the same computer, but this may cause the game to crash so is not recommended.

Copy the slots folder from the previous version (eg. for Windows: C:\Users\user\Revenge of the Titans 1.80\slots) to the most recent version's folder.

Revenge of the Titans - Fixed Issues

  • Error installing using a .deb package
  • Norton Security reports download contains suspect code
  • Desktop shortcut is missing it's target file
  • 'Failed to find the Main class'
  • 'Not a valid Win32 application'
  • Certain sounds are choppy and cause slowdown
  • 'Error opening file for writing: OpenAL32.dll'
  • Shortcut keys for some turrets are wrong

If you're having any of these problems please make sure you have the most up-to-date version of the game installed, and if that doesn't fix things please contact us.

Downloads

Will it run on my computer?

The games we develop are designed to run on Windows, Mac and Linux operating systems.

All the games we feature should run on most computer hardware bought in the last few years, as long as up-to-date graphics drivers are installed - please see the Drivers section below.

Can I still get hold of one of your older games?

You can still get hold of Alien Flux, but we can't offer any technical support - so please make sure the demo works before purchasing! Please use these links for Alien Flux downloads and purchasing.

Drivers

Nearly all crashes in games are due to old or outdated video drivers. PC users should visit their video card vendor's web site and download the latest drivers. Usually you will have one of Nvidia, ATI, or Intel inside your computer.

Mac users can get updates automatically from Apple via Software Update.

Registration

I've purchased one of your games and have yet to receive confirmation?

The transaction may be waiting to be accepted by our payment processing service. Though this should only take a moment, in rare cases this may take up to 24 hours, sometimes longer if using Paypal.

Please also check the confirmation email hasn't been blocked by spam filters.

I've reformatted by computer. How do I reinstall a game?

Download the latest demo version and install it. Run the game and it will ask you for your email address. Enter the email address you used when originally purchasing the game and it will connect to our registration server and unlock the game for you again.

Can I install the game on my Mac AND my PC?

Yes, when you buy any of our games the registration is valid for PC, Mac and Linux.

Firewalls

Game will not start, and desktop shortcut is missing it's target file.

In rare cases, anti-virus software (such as Norton) will treat program (.exe) files like a virus when you install them - and automatically delete them... without telling you!

You'll need to reinstall the game, excluding the game's program folder (eg. C:\Program Files\DroidAssault) from scanning.

With Norton for example, this folder will need to be added to both the Scan Exclusions section and the Real Time Protection Exclusions section in Norton's settings.

Updates

Our games check for updates when starting and will notify you of any new versions we release. To get the new version, simply download and install the latest demo version from our front page.

If you have already registered your game, it will remain registered when you install the new demo.

Help!

Can't fix a problem? Fill in the form below and we'll do our best to get things working!


Revenge of the Titans Beta problems: please see the top of this page for FAQs of current issues. If you're having trouble with registration please see click here first.

Guarantee

If you've bought one of our games and either a bug or a hardware issue is causing problems, and we can't fix it, then we'll give you your money back.

Privacy

We promise any information you provide to us will be held in the strictest of confidence. Your e-mail address will only be used to respond to your feedback and will not be disclosed to any 3rd party, or added to any mailing lists.

If you would like to receive e-mail news updates from us, please sign up for the Puppygames Newsletter!

Purchasing

All orders are handled using secure online transactions.

If using a credit or debit card you will be sent a keycode and a download link by e-mail.

You may also place on-line orders for payment by cheque or wire transfer for delivery when payment clears.

VAT is not included for EU customers.