updates

If you've bought a game from us you'll receive notification of any new versions we release. To get the new version, simply download and install the latest demo version from our front page. If you have already registered your game, it will remain registered even if you install the demo!

drivers

Nearly all crashes in games are due to old or outdated video drivers. For PC users, this means you need to go to your video card driver vendor's web site and download the latest drivers. Usually you will have one of Nvidia, ATI, or Intel inside your computer.

Mac users can get updates automatically from Apple via Software Update. Or consider upgrading to a newer version of Mac OS X for many further benefits.

FAQs

Will it run on my computer/operating system?

Our games are designed to run on Windows, Mac and Linux operating systems, and should run on most computers bought in the last few years. The minimum requirements are:

  • 800 MHz CPU
  • 128 MB memory
  • 32 MB video memory
  • NVIDIA Geforce/Geforce 2 MX, ATI Radeon 7200 or similar graphics card with OpenGL 1.2 support

Can I install the game on my Mac AND my PC?

Yes, and your registration is valid for both of them.

How do I get the new version?

Just download the latest demo and install it over the top of the old one. It will remain registered if you have bought the game.

I've purchased one of your games and have yet to receive confirmation?

The transaction may be waiting to be accepted by our payment processing service. Though this should only take a moment, in rare cases this may take up to 24 hours. Please also check the confirmation email hasn't been blocked by spam filters.

Can I still get hold of Alien Flux?

Yes, but we can't offer any technical support - so please make sure the demo works before purchasing! Please use these links for Alien Flux downloads, purchasing, and online hiscores.

help!

Can't fix a problem? Fill in the form below and we'll do our best to get things working!

guarantee

If you've bought one of our games and either a bug or a hardware issue is causing problems, and we can't fix it, then we'll give you your money back.

privacy

We promise any information you provide to us will be held in the strictest of confidence. Your e-mail address will only be used to respond to your feedback and will not be disclosed to any 3rd party, or added to any mailing lists.

If you would like to receive e-mail news updates from us, please sign up for the Puppygames Newsletter!